Privacy Policy

Last updated: 2026

1. Information We Collect

When you use Falex Systems services, we may collect personal information such as your name, email address, phone number, company name, and billing information. We also collect project-related data necessary to deliver our services including website credentials, server access details, and business requirements.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our IT services including web development, WHMCS solutions, hosting, and custom systems
  • Communicate with you regarding project updates, support requests, and billing
  • Improve our services and tailor them to your needs
  • Comply with legal obligations and prevent fraudulent activity

3. Data Security

Falex Systems implements industry-standard security measures to protect your data, including encrypted connections (SSL/TLS), secure server infrastructure, access controls, and regular security audits. We handle all client data with strict confidentiality.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers), provided they agree to keep your information confidential.

5. Client Project Data

Any source code, databases, credentials, or business data shared with us during a project is used solely for the purpose of completing the agreed-upon work. Upon project completion and final payment, all project data is delivered to the client and removed from our active systems unless ongoing maintenance is contracted.

6. Cookies

Our website may use cookies to enhance user experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also request details of how your data is processed. To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website or services may contain links to third-party websites. Falex Systems is not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our contact page or email us at support@falexsystems.com.

Privacy Concerns?

We take your privacy seriously. Reach out to us with any questions.

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