Terms of Service

1. Acceptance of Terms

By accessing or using any services provided by Falex Systems, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

Falex Systems offers the following services subject to these terms:

• WordPress development, plugin development, theme development, fixing, recovery, and migration
• WHMCS theme development, addon development, API integration, custom integrations, fixing, and migration
• Custom CRM and platform development, script fixing, addon development, and payment gateway integration
• Server setup, offshore hosting, server management, OS/kernel recovery, disaster recovery, and server licenses
• WhatsApp chatbot development and unofficial API solutions

3. Project Scope and Deliverables

The scope of work, deliverables, timelines, and pricing will be defined in a project proposal or agreement provided to the client. Any changes to the scope must be agreed upon in writing and may result in adjusted pricing and timelines.

4. Payment Terms

Payments are due as outlined in the project agreement. Falex Systems offers hourly rates and monthly retainers. Late payments may result in service suspension until the outstanding balance is cleared.

5. Revisions and Modifications

We offer unlimited revisions until the client is satisfied with the delivered work, as long as the revisions remain within the original project scope. Additional features or changes outside the scope may be subject to additional charges.

6. Intellectual Property

Upon full payment, the client retains full ownership of the final delivered work. Falex Systems reserves the right to display the work in our portfolio unless otherwise agreed in writing.

7. Confidentiality

Falex Systems agrees to keep all client information, project details, and business data confidential. We will not share or disclose client information to third parties without explicit consent.

8. Limitation of Liability

Falex Systems shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability is limited to the amount paid by the client for the specific service giving rise to the claim.

9. Service Interruption

While we strive for maximum uptime, Falex Systems is not liable for service interruptions caused by third-party providers, hosting failures, or circumstances beyond our reasonable control.

10. Governing Law

These terms shall be governed by and construed in accordance with the applicable laws. Any disputes shall be resolved through arbitration or in the courts of the governing jurisdiction.

11. Changes to Terms

Falex Systems reserves the right to update these terms at any time. Clients will be notified of material changes via email or a notice on our website.